Staff Spotlight – Bianca Ward

Meet N Street Village Clinical Care Specialist Bianca Ward.  Bianca began working at N Street Village two and a half years ago.  As a Clinical Care Specialist, Bianca offers ongoing support to her clients while also coordinating N Street Village intakes and processes for welcoming newcomers to the community. Originally from Chicago, Bianca has lived in Maryland for the past 10 years and is currently working on getting her masters in community counseling.  Let’s get to know Bianca:

NSV: What has surprised you most about working at N Street Village?
BW: The thing that surprised me the most about N Street Village was the warmth that you feel as soon as you walk into the door. I think some would expect to see a lot of sad or melancholy faces on our clients when they walk into our shelter or in our day program but I’m always greeted with a warm smile. There’s an amazing feeling of peace and hope at the Village.

NSV: What do you find most challenging about working at N Street Village?
BW: There are many times when I just feel helpless because of the lack of resources that may be available to my clients. Often times if you don’t have a history of substance abuse, mental illness, or disability it can be a challenge to get housing or services. Women who are just having a hard time finding employment or who do not make enough money to afford independent housing have fewer options.

NSV: What do you wish other people knew about N Street Village?
BW: I wish people knew just how AMAZING our clients are! There is so much talent, resilience and positive energy in the women we serve that I wish we could package and sell it.

NSV: What’s one lesson you learned from your experience at N Street Village?
BW: I have learned just how easy it can be to become homeless. A loss of employment, a divorce, or a medical condition can change someone’s life in a matter of days. I don’t think many people really know just how easy it can be to lose everything.

NSV: What inspires you to continue with the work you do every day?
BW: I love being a witness to someone’s growth. Every day I am able to see these women transform and evolve into people who they have always wanted to be.

NSV: Describe working at N Street Village in 3 words or less.
BW: Support. Determination. Paperwork *smile*.